> For the complete documentation index, see [llms.txt](https://docs.hashliquid.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.hashliquid.com/getting-started/identity-verification.md).

# How do I complete identity verification on HashLiquid?

Verify your identity with an ID Card or Passport and a liveness check.

Complete identity verification from **Verifications** in your account menu. Prepare a valid ID Card or Passport and use a device with a working camera.

## Complete identity verification

{% stepper %}
{% step %}
**Open your account menu**

Sign in to HashLiquid and select the **account** icon.
{% endstep %}

{% step %}
**Open Verifications**

Select **Verifications**.
{% endstep %}

{% step %}
**Choose your country and document**

Select your **Country of Residence** and document type.

<figure><img src="https://2547473654-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9dRGxVFcZG5XA2acYhNa%2Fuploads%2Fgit-blob-01c65feeac0325faf94961b8ad61e66b63a4d65d%2Fverify-select-country-document.png?alt=media" alt="Select country and identity document"><figcaption><p>Select country and identity document</p></figcaption></figure>
{% endstep %}

{% step %}
**Choose a verification device**

Choose **Verify with Current Device**, or select **Verify with Phone** and scan the QR code.

<figure><img src="https://2547473654-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9dRGxVFcZG5XA2acYhNa%2Fuploads%2Fgit-blob-b1177f8974b7bcd6ff4033ae9cc195314d7e3af4%2Fverify-choose-device.png?alt=media" alt="Choose verification device"><figcaption><p>Choose verification device</p></figcaption></figure>
{% endstep %}

{% step %}
**Upload your document**

Follow the on-screen instructions to upload your document. If you use an ID Card, upload both requested sides.

{% hint style="info" %}
Make sure the document is clear, complete, and belongs to you.
{% endhint %}

<figure><img src="https://2547473654-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9dRGxVFcZG5XA2acYhNa%2Fuploads%2Fgit-blob-f48507a5c811b46ebd11aacfcc73f9b094104343%2Fverify-upload-document.png?alt=media" alt="Upload identity document"><figcaption><p>Upload identity document</p></figcaption></figure>
{% endstep %}

{% step %}
**Confirm your information**

Review the information extracted from your document. Complete any required fields, then select **Continue**.

<figure><img src="https://2547473654-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9dRGxVFcZG5XA2acYhNa%2Fuploads%2Fgit-blob-1ad5153b16fb802ec9954cf29685760b9ef102a9%2Fverify-confirm-information.png?alt=media" alt="Confirm identity information"><figcaption><p>Confirm identity information</p></figcaption></figure>
{% endstep %}

{% step %}
**Complete the liveness check**

Complete the liveness check by following the actions shown on screen.

<figure><img src="https://2547473654-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9dRGxVFcZG5XA2acYhNa%2Fuploads%2Fgit-blob-be9167853b07f19b6096262a89880c5ed560fa11%2Fverify-liveness-check.png?alt=media" alt="Complete liveness check"><figcaption><p>Complete liveness check</p></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="success" %}
After submission, HashLiquid will check your information. You can close the window and return to **Verifications** later to check the status.
{% endhint %}

## If the liveness check is unsuccessful

Select **Try Again**, then:

* Move to a well-lit area.
* Remove glasses, a mask, or a hat.
* Keep your full face inside the camera frame.

<figure><img src="https://2547473654-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9dRGxVFcZG5XA2acYhNa%2Fuploads%2Fgit-blob-137ee7d50d1596cc8afac4491bf52aeda81ea544%2Fverify-liveness-retry.png?alt=media" alt="Retry liveness check"><figcaption><p>Retry liveness check</p></figcaption></figure>

## Related articles

* [How do I add, edit, or remove a Payment Method?](/getting-started/payment-methods.md)
* [How do I buy crypto on HashLiquid?](/p2p-trading/buy-crypto.md)


---

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